What we collect

We collect the information you choose to provide, including your contact details, the platform or company involved, the approximate loss amount, your written summary, and any files you upload.

How we use it

We use your information to understand the case, organize the timeline, review supporting material, contact you about the request, and keep an internal record of the review.

Uploaded documents

Files are used only to support the case review. Access is limited to authorized DIVN staff through the system area, and files are not listed publicly on the website.

Contact

We may contact you by email or phone about the case review. If email notifications are enabled, you may also receive a confirmation with your case reference.

Sharing

We do not sell your information. We only share case material where you ask us to, where it is needed to handle your request, or where we are legally required to do so.

Your responsibility

Please avoid sending passwords, seed phrases, private keys, full card numbers, or unrelated personal documents. If we do not need a document to review the case, do not upload it.